Responder 5 Complete Training Handout. 1. Nurse Call System In-service Training Handout Presented By: Rauland-Borg Corp. Professional Services “The Other Name in Communications!” Provided By:.
2 The “Bigger Picture” of your Nurse Call System. 3 Patient places a call from the Patient Station with the pillowspeaker. When the call is answered, the pa- tient speaks to the staff member assigned via wire- less device and/or it rings at the Nurse Call Console and a light displays over the patient's door. Once answered by the staff member and/or at the console a service can be set for the assigned staff. LED Corridor Light Patient places a call from the Patient Station with the pillowspeaker. When the call is answered, the pa- tient speaks to the staff member assigned via wire- less device, and/or it rings at the Nurse Call Console and a light displays over the patient's door. Once answered by the staff member and/or at the console a service can be set for the assigned staff.
Pressing the “Staff Assist” button alerts designated staff via wireless device who are signed on duty in that designated area, annunciates at the console and duty stations, and a light displays over the patient's door. Pressing the “Code Blue” button alerts nursing staff within the unit of a Code Blue via wireless device and displays a light over the patient's door.
It also notifies the Code Blue team and all other Code Blue annunciation points: PBX, Console, and Duty Sta- tions. White:White: Solid:Solid: Flashing:Flashing: Green: Solid: Flashing: Orange: Solid: Flashing: Yellow:Yellow: Solid:Solid: Flashing:Flashing: Red:Red: Solid:Solid: Flashing:Flashing: Blue:Blue: Solid:Solid: Flashing:Flashing: Pink: Solid: Flashing: Single Patient Station Cancel Enhanced Single Patient Station Cancel Staff Assist Code Blue. 4 Dual Patient Station Cancel Patient places a call from the Patient Station with the pillowspeaker.
When the call is answered, the patient speaks to the staff member assigned via wireless device, and/or it rings at the Nurse Call Console and a light displays over the patient's door. Once answered by the staff member and/or at the console a service can be set for the assigned staff. Pressing the “Staff Assist” button sends a message to all staff via wireless device who are signed on duty in that designated area, annunciates at the con- sole and duty stations, and a light displays over the patient's door. NOTE: These calls can only be canceled at the origi- nating station. Pulling the cord sends an emergency signal to ap- propriate staff via wireless device, annunciates at the console and duty stations while a light displays over the patient's door.
NOTE: These calls can only be canceled at the origi- nating station. Staff Assist Station Cancel Staff Assist Pullcord Station Cancel Pullcord. 5 Pulling the cord sends an emergency signal to appropriate staff via wireless device, annunciates at the console and duty stations while a light displays over the patient's door. Pressing the call button sends a message to the appropri- ate staff via wireless device letting them know that the pa- tient needs assistance in the bathroom. NOTE: These calls can only be canceled at the originating station.
Pullcord Station with Audio Cancel Call Button Pullcord Pulling the cord sends an emergency signal to appropriate staff via wireless device, annunciates at the console and duty stations while a light displays over the patient's door. Pressing the call button sends a message to the appropri- ate staff via wireless device letting them know that the pa- tient needs assistance in the bathroom. The Pull Cord station with Audio also contains a speaker and microphone, so that caregivers can speak directly with the patient in the bathroom if desired. NOTE: These calls can only be canceled at the originating station.
Pullcord Station with Call Button Cancel Call Button Pullcord Code Station Cancel Code Blue Pressing the “Code Blue” button alerts nursing staff within the unit of a Code Blue via wireless device and displays a light over the patient's door. It also notifies the Code Blue team and all other Code Blue annunciation points: PBX, Console, and Duty Stations. NOTE: These calls can only be canceled at the originating station. 6 Staff Assist/Code Station Cancel Staff Assist Code Blue Pressing the “Staff Assist” button alerts designated staff via wireless device who are signed on duty in that desig- nated area, annunciates at the console and duty stations, and a light displays over the patient's door. Pressing the “Code Blue” button alerts all nursing staff who are signed on duty of a Code Blue via wireless de- vice and displays a light over the patient's door. It also notifies the Code Blue team and all other Code Blue an- nunciation points: PBX, Console, and Duty Stations.
NOTE: These calls can only be canceled at the originat- ing station. Auxiliary Equipment Station Cancel Ports The Auxiliary Equipment Station is used for medical equip- ment (i.e., IV pump, Pulse Ox, vents, monitors ) It places a call to the appropriate staff member’s wireless phone, the console and a light displays over the patient’s door. It dis- plays the room number (and bed if a dual patient room) and an “Aux. Alarm” message. Cancel Station Cancel Pressing the Cancel button cancels a call from another station in the patient's room. 7 Bed Management Station CancelTransportTransport Cleaning In ProgressCleaning In Progress Cleaning Needed Bed Ready Pressing the “Transport“Transport” button sends a message di- rectly to Transport.
Pressing the “Cleaning Needed”“Cleaning Needed” button sends a message directly to Housekeeping. When Housekeeping begins cleaning the room they press the “Cleaning In Progress” button. When cleaning is completed the “Bed Ready” button is pressed updating the room status. Cancellation of each button can be initiated by pressing the button again; pressing the Cancel button or the next button in sequence.
These functions do not directly af- fect Nursing Staff, as no messages go to the Nurse Con- sole, no corridor lights are displayed, but can display on the Responder 5 PC. Staff Register Station RN LPNCancel CNA Staff Assist The Staff Registration Station allows staff to register in each patient room. There are three levels of Staff and one call-in button, indicated by the colors noted. Press- ing any of the staff registration buttons will cancel a call from the room while creating a steady corresponding light indicating the presence of a staff member. This also allows a Staff Locate feature on the Console. Upon leav- ing the room, the staff member needs to press the appro- priate button again to cancel the Locate Feature and turn off the corridor light. Duty Stations are located in some of the following staff work rooms: Utility Rooms, Medication Rooms, Nurses Lounges etc.
It provides communication between the room and the Nuse Call Console. It also annunciates calls on the unit. A colored LED light appears mimicking the types of calls on the unit.
Duty Station Calls: Patient, Bath, Shower, Staff Assist and Code Blue. Duty Station Cancel Cancel LED Lights.
8 Staff Station Cancel Call Button Staff Stations are located in a room or on a floor where staff members may be working: Staff Lounges, Dictation, Lockers, and Staff Conference Rooms. The station acts as a hands free intercom between that specific room/area and the console. Staff Terminal Cancel Touchscreen Push to Talk The Staff Terminal is a device that functions as a pa- tient or procedure room communications tool while providing staff with a touchscreen to initiate an in- stantaneous notification of an in room need. Addi- tionally it may be used as a functional nurse call con- sole or duplex intercom station.
LCD screen Handset Softkeys Dialpad Nurse Call Console The Nurse Call Console has a colored LCD screen and is used to communicate with patients and staff from the console to speaker-equipped stations. It can also be used to set a staff level service request. 9 The Basic Pillow Speaker is designed specifically for use with the Responder 5 nurse call system (9- pin DIN style) and analog hospital grade televisions. It combines an easily identified Nurse Call but- ton and TV control button, both embossed in Braille, a speaker for listening to TV and nurse call au- dio, a microphone for the patient to communicate to the nurse call system, a large thumbwheel vol- ume control, and two (2) controls for room lighting. The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient station. Basic Pillow Speaker Speaker Nurse Volume.
10 The Standard Pillow Speaker is designed specifically for use with the Responder 5 nurse call system (9-pin DIN style) and hospital grade digital televisions. It combines an easily identified Nurse Call but- ton and TV control button, both embossed in Braille, three (3) additional nurse call buttons for the pa- tient to indicate a need: “Water”, “Pain”, or ‘Toilet”, a speaker for listening to TV and nurse call au- dio, a microphone for the patient to communicate to the nurse call system, and two (2) controls for room lighting, It also includes Volume up/down, TV Channel up/down, Closed Caption, and Mute but- tons. The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient station. Standard Pillow Speaker Speaker Nurse Toilet Pain Water. 11 Enhanced Pillow Speaker The Enhanced Pillow Speaker is designed specifically for use with the Responder 5 nurse call sys- tem (9-pin DIN style) and hospital grade digital televisions. It combines an easily identified Nurse Call button and TV control button, both embossed in Braille, three (3) nurse call buttons for the patient to indicate a need: “Water”, “Pain”, or ‘Toilet”, a speaker for listening to TV and nurse call audio, a mi- crophone for the patient to communicate to the nurse call system, and two (2) controls for room light- ing. It also includes Volume up/down, TV Channel up/down, Closed Caption, and Mute buttons.
The Tilt/Release DIN receptacle allows for ease of disconnecting the Pillow Speaker from the patient sta- tion. Nurse Speaker Toilet Pain Water. 12 Nurse Call Console Nurse Call Console Features Handset Handset is used to communicate with callers.
When privacy is not an issue—or to communicate without holding the Handset—use the Push-to- Talk button. Speaker Speaker is located beneath the Handset and works in conjunction with Push-to-Talk operations. Volume Volume buttons increase or decrease the Handset or Speaker volume. Push-to-Talk Push-to-Talk button: 1) initiates handsfree communication, 2) controls the direction of com- munication, and/or 3) answers incoming calls.
Dial pad Dialpad is used to dial numbers. Display Display is used to view calls and various system and error messages. Line Selector Line Selector buttons are used to select any as- sociated line. Line Scroll Line Scroll bi-directional buttons are used to view and move between stacked calls (when pre- sent) and to view other informational lists.
Menu Selector Menu Selector buttons are used to choose from multiple menu options. Menu Scroll Menu Scroll bi-directional buttons are used to view and move between additional menus (when present. The Nurse Call Console supports a maximum of eight (8) menus.
Cancel Cancel button ends many operations. Bed Bed key (:) adds bed designations to dialing numbers.
Handset Speaker Volume Push to Talk Dialpad Display Line Selector Line Scroll Menu Selector Menu Scroll Cancel Bed. 13 While in communication with a room, a service requirement can be set. If a service has been set, then this must be canceled in the room. Setting Responder IV Nurse Call Staff Level Service: Press = STAT Service Press = RN/LPN Service Press = RT Service Press = NCP/CT Service IMPORTANT NOTE: THIS DOES NOT TRANSFER THE LIVE CONNECTION TO ANOTHER STAFF MEMBER’S PHONE. Phone Indicator Emergency Button Mute Button On Hook, Power OFF Volume Up/Down Left Soft Key Menu Scroll Up/Down Speakerphone Display Screen Off Hook, Power ON Right Soft Key “Answering” a Patient Call 1. Phone will chirp announcing a call on your phone – the Nurse Call “message” will appear. Press the Left Soft Key (“Call”) or the Off Hook Key (“On”) to initiate a dial-back to speak to the patient.
To acknowledge the message without calling back OR to end a call you are connected to press the Right Soft Key (“Close”) or the On Hook Key (“Off”). Transfer a Call 1. While call is active, press the Right Soft Key to choose. Enter “8” and then the 5-digit # that is to receive the transferred call. Press the Left Soft Key to “Connect”. Listen into earpiece - if you hear ringing, press the Left Soft Key for “Yes” to confirm.
NOTE: If you hear a busy signal, press the Right Soft Key for “No” to confirm. You will then be returned to the caller.
Review Text Messages 1. Use the Left Soft Key to choose “Menu”. Use the Left Soft Key again to choose “Select” for “Messages”. Use the Left Soft Key to choose. It will show the most recent message. You can scroll through the list and use the Left Soft Key to select “Open”.
NOTE: You can call back into the patient room of the message you are on by pressing the Left Soft Key to select “Call”. Place a Call 1. To Another Wireless #: Dial “8” and then the 4-digit phone extension. Outside #: Dial “9”, then the outside phone number. Hospital Ext #: Dial the 5-digit hospital extension. NOTE: To end an active call, press the On Hook Key (“Off”). Delete Text Messages 1.
While on the message that you want to delete, use Left Soft Key to select “Open”. Then select “Options” with the Left Soft Key. Select to remove message from list. A total of 15 messages are held, with the 1st message dropping off when the 16th message is received. Answering an Outside Call or Message from the Desk (non- NC) 1. Use the same keys as outlined in “Answering” a Patient Call.
However, you will be connected to a “live” call instead of initiating a “dial-back” call. NOTE: To end an active call, press the On Hook Key (“Off”). Cisco Phones with Nurse Call. 14 Read Text Messages 1. Use Left Soft Key to choose “Menu”.
Use Left Soft Key to choose “Select” for “Messages”. Use Left Soft Key to choose “”. It will show the latest message. You can scroll through the list and use the Left Soft Key to select “Open”. NOTE: You can call back into the patient room of the message you are on by pressing the Left Soft Key to select “Call”. While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.
Setting Responder IV Nurse Call Staff Level Service: Press = Stat Service Press = Nurse Service Press = PCT Service Press = HHHooouuussseeekkkeeeeeepppiiinnnggg IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S PHONE. Panic Button Volume Up/Down Phone Indicator Mute Button Display Screen Right Soft Key On Hook, Power OFF Left Soft Key Menu Scroll Up/Down Off Hook, Power ON 3 2 1 4 Delete Text Messages 1. While on the message that you want to delete, use Left Soft Key to select “Open”. Then select “Options” with “Left Soft Key”. Select to remove message from list. NOTE: A total of 20 messages are held with the 1st message dropping off when the 21st message is received. Answer Patient Call, Outside Call or Message from Desk 1.
Phone will chirp announcing there is a call on your phone. You can press Left Soft Key (“Accept”) to speak to the caller, or press the Off Hook Key. Place a Call 1. To Another Wireless #: Dial 4-digit phone number. Outside #: Dial “9”, then outside number.
Hospital Ex t#: Dial 4-digit hospital ex- tension. NOTE: To end an active call press the On Hook Key. Transfer a Call 1. While call is active, press Left Soft Key for Options.
Press Left Soft Key to choose “Select” for. Enter the 4-digit # that is to receive trans- ferred call.
Press the Left Soft Key to Connect. Listen into earpiece, if you hear ring, press Left Soft Key for “Yes” to confirm. NOTE: If you hear a busy signal, press Right Soft Key for “No” to confirm. You will be rturned the caller. 15 While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.
Setting Responder IV Nurse Call Staff Level Service: Press = STAT Service Press = RN Service Press = LPN Service Press = CNA Service Call Close 5066A Normal Phone Indicator Panic Button Mute Button On Hook, Power OFF Volume Up/Down Left Soft Key Menu Scroll Up/Down Speakerphone Display Screen Off Hook, Power ON Right Soft Key Answer Patient Call, Outside Call or Message from Desk 1. Phone will chirp announcing there a call on your phone. You can press Left Soft Key (“Accept”) to speak to the caller, or Press the Off Hook Key Transfer a Call 1. While call is active, press Left Soft Key for Options. Press Left Soft Key to choose “Select” for.
Enter the 4-digit # that is to receive the transferred call. Press the Left Soft Key to Connect” 5. Listen into earpiece, if you hear ring, press Left Soft Key for “Yes” to confirm. NOTE: If you hear a busy signal, press Right Soft Key for “No” to confirm. You will be returned to the caller. Read Text Messages 1.
Use Left Soft Key to choose “Menu”. Use Left Soft Key to choose “Select” for “Messages”. Use Left Soft Key to choose “”. It will show the latest message.
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You can scroll through the list and use the Left Soft Key to select “Open”. NOTE: You can call back into the patient room of the message you are on by pressing the Left Soft Key to select “Call”.
Place a Call 1. To Another Wireless #: Dial 4-digit phone number. Outside #: Dial “9”, then outside number. Hospital Ext #: Dial 4-digit hospital extension. NOTE: To end an active call, press the On Hook Key. 3 1 2 4 Delete Text Messages 1. While on the message that you want to delete, use Left Soft Key to select “Open”.
Then select “Options” with “Left Soft Key”. Select to remove message from list. A total of 20 messages are held, with the 1st message dropping off when the 21st message is received. 16 To acknowledge and clear message: Press then To dial back into room (Without clearing message) While viewing a message Press TWICE To hangup, press To access a previously received message: Press then To scroll through the messages: While viewing a message Press then or To delete a message: While viewing the message: Press then To delete all messages: While viewing a message Press then then Link 6020 WirelessTelephone While in communications with the room, a service re- quirement can be set. If a service has been set then this must be canceled in the room. Setting Responder IV Nurse Call Staff Level Service: Press = Stat Service (Calls all Service Levels) Press = RN Service Press = PCT Service IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S PHONE. 1 2 3.
17 Avaya 3620 WirelessTelephone While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room. Setting Responder IV Nurse Call Staff Level Service: Press = Stat Service Press = Nurse Needed Press = Not Used Press = Tech/CA Needed IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S PHONE. To acknowledge and clear message: Press then To dial back into room (Without clearing message) While viewing a message Press then To hangup, press To access a previously received message: Press then To scroll through the messages: While viewing a message Press then or To delete a message: While viewing the message: Press then To delete all messages: While viewing a message Press then then 3 1 2 4. 18 Avaya 3626 WirelessTelephone While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room.
Setting Responder IV Nurse Call Staff Level Service: Press = Stat Service Press = Nurse Needed Press = Not Used Press = Tech/CA Needed IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S PHONE. To acknowledge and clear message: Press then To dial back into room (Without clearing message) While viewing a message Press then To hangup, press To access a previously received message: Press then To scroll through the messages: While viewing a message Press then or To delete a message: While viewing the message: Press then To delete all messages: While viewing a message Press then then 3 1 2 4. 19 While in communications with the room, a service requirement can be set. If a service has been set then this must be canceled in the room. Setting Responder IV Nurse Call Staff Level Service: Press = Stat Service Press = RN Service Press = LPN Service Press = Aide Service IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S PHONE. To acknowledge and clear message: Press then To dial back into room (Without clearing message) While viewing a message Press then To hangup, press To access a previously received message: Press then To scroll through the messages: While viewing a message Press then or To delete a message: While viewing the message: Press then To delete all messages: While viewing a message Press then then 3 1 2 4. 20 Answering a Patient call Press the center soft key button or ANSWER button.
Muting and Unmuting Press the MUTE button on the side of the phone. To end muting, press MUTE button again. Placing a call to another phone Dial the number then press the ANSWER button. Redial You can redial the last number you dialed by pressing the REDIAL soft key. Call Waiting While you are on a Patient call you will hear 3 quick beeps.
Hang up and the next Patient call will come to your phone. NOTE: If you are on a phone-to-phone call you will hear two beeps. Answering phone-to-phone and outside calls Press the ANSWER button.
Placing an outside call Dial 9 to access an outside line. Dial the number.
Press the ANSWER button. Setting Responder IV Nurse Call Staff Level Service: Press = Stat Service (calls all staff levels) Press = RN/LPN Service Press = Tech Service Press = RT Service IMPORTANT NOTE: THIS DOES NOT TRANSFER TO ANOTHER STAFF MEMBER’S PHONE.
Turn the phone on/off Press and hold the ON/OFF button for at least two seconds. Volume Switch Mute. On/Off. Release Calls.
Terminate activity Softkeys Directory Answer Services Menu Headset/data connector 3 1 2 4 Transferring Outside call While on a call, press Link. Dial a second internal number. When call is answered, press. 21 APOLLO PAGER Turning Your Pager On Press Read Button to turn the pager on. Display will read: TUE SEP 24 09:00 PM Turning Your Pager Off In standby mode:. Press any button to enter display mode.
Press Function Button until the function setting main menu is on the screen. Press Read Button, display will read SET ALERT.
Press Select Button three (3) times display will read: TURN PAGER OFF. Press Read Button display will read: TURN PAGER OFF?. Press Read Button again, pager is now off. Nothing will be visible on the display.
Receiving and Reading Messages A flashing indicates you have a message that has not been read. Press the Read Button to preview the message. Press the Select Button to display your message Deleting One Message In reading mode, select the message you wish to delete. Press Function Button display will read: LOCK MESSAGE?. Press Select Button display will read: DELETE MESSAGE?.
Press Function Button to confirm and return to main menu. To return to main screen without deleting messages, press Read Button. Note: Locked messages cannot be deleted.
Deleting All Messages In function setting main menu:. Press Read Button display will read: SET ALERT. Press Select Button six (6) times – display will read DELETE ALL MESSAGES. Press Read Button display will read: DELETE ALL MESSAGES?. Press Read Button again to confirm all messages are being deleted and return to main menu. To return to main screen without deleting messages, before pressing the confirm button, press Function Button.
Note: Locked and/or Unread messages cannot be deleted. Select Button. To select function in function selection mode. To select the message you want to read. Read Button. To read received messages. To turn on the pager.
To confirm the function selected Function Button. To select menu. To confirm function selection. To exit function mode. 22 Read Button.
To read received messages. To turn on the pager. To confirm the function selected Function Button. To select menu. To confirm function selection.
To exit function mode Select Button. To select function in function selection mode.
To select the message you want to read. Turning Your Pager On Press Read Button to turn the pager on. Display will read: TUE SEP 24 09:00 PM Turning Your Pager Off In standby mode:. Press any button to enter display mode. Press Function Button until the function setting main menu is on the screen. Press Read Button, display will read SET ALERT. Press Select Button three (3) times display will read: TURN PAGER OFF.
Press Read Button display will read: TURN PAGER OFF?. Press Read Button again, pager is now off. Nothing will be visible on the display. Receiving and Reading Messages When a message is received, your pager alerts and displays the message.
If you do no press a key within 8 seconds to acknowledge the message it will return to the main screen. On the main screen you will see the following display: TUE SEP 24 09:00 PM Deleting One Message In reading mode, select the message you wish to delete. Press Function Button display will read: LOCK MESSAGE?. Press Select Button display will read: DELETE MESSAGE?. Press Function Button to confirm and return to main menu. To return to main screen without deleting messages, press Read Button.
Note: Locked messages cannot be deleted. Deleting All Messages In function setting main menu:. Press Read Button display will read: SET ALERT. Press Select Button six (6) times – display will read DELETE ALL MESSAGES. Press Read Button display will read: DELETE ALL MESSAGES?. Press Read Button again to confirm all messages are being deleted and return to main menu.
To return to main screen without deleting messages, before pressing the confirm button, press Function Button. Note: Locked and/or Unread messages cannot be deleted. 01. 23 Up/Down Directional Buttons Read/Escape Power On Button Left/Right Directional Buttons Function/Select Button Turning Your Pager On Press Your pager alerts and shows POWER ON symbol in the left column of the display. The time and date are shown at the bottom of the display. Turning Your Pager Off.
Press. Press to move the cursor to TURN PAGER OFF symbol. Press twice to turn pager off. Receiving and Reading Messages When a message is received, your pager alerts and displays a flashing symbol. Press any button to stop the alert. Press to display your message. If more than one message exists, press to select the message you want to read or while reading messages to view the previous or next message.
A flashing POWER ON symbol indicates you have a message that has not been read. Deleting One Message You can delete unlocked and messages that have been read. Press to select the message you want to delete. Press to display function menu. Press to move the cursor to DELETE MESSAGE symbol. Press to receive confirmation of the request to delete. Press to delete the message Deleting All Messages.
Press to display function menu. Press to move the cursor to DELETE ALL MESSAGES symbol. Press twice. 24 Function Button Next Message ON or READ MESSAGE Turning Your Pager On If the screen is blank – (no dot in the upper left hand corner) Hold the button to turn the pager on. Turning Your Pager Off Press Press to access the “Function Menu” Use the to select the icon. Press “TURN OFF?” confirmation will appear Press to confirm Receiving Messages Your message will automatically display for several seconds during and after alert.
To stop tone or vibe alert press Reading Messages Press to display main screen Use the to highlight the “Personal” icon. Press to view message. Use the to scroll through messages. Deleting One or All Messages While viewing the message you want to delete Press to display the delete menu. Use the to highlight the “Delete One” icon or “Delete All” Press to choose this option.
The pager will display “Delete?” To confirm press. 25 Turning Your Pager On If the word OFF and the current time is displayed, press and hold to turn the pager on. Turning Your Pager Off Press any key to return the pager to Standby Mode.
Press for 2 seconds. “POWER OFF?” confirmation will appear. Press again to confirm.
Receiving and Reading Messages When a message is received, it will automatically display for several seconds during and after alert. To stop tone or vibe alert and mark the new message as “Read,” press any key. If more than one message exists, press the key twice to view the next message and repeat for others. Deleting One Message To delete a message, press and hold the key while the message is displayed. When the screen says “One Delete,” press the key again to delete the message. Deleting all Messages While any message or message icon is displayed, press and hold the key.
When the screen says “One Delete,” press the “Next Message” or “Previous Message” keys until ALL DELETE is displayed. Press the key to delete all messages.
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Responder 5000 Nurse Call System Connect patients with care givers and simplify core processes. Flexible solution for hospitals, and independent and assisted living environments.
Responder ® 5000 is an IP enabled nurse call system with advanced communication features. Integration with wireless phones and pagers means that nurses and patient are always connected, and smart Room Management Stations provide one-touch communication with supporting teams. A cost effective solution, the system can be configured to meet the needs of a spectrum of healthcare facilities. Nurse Call Connecting patients with care givers through smart technology can help you do more of what matters most – providing quality patient care.
Rauland Responder 4000 Troubleshooting
A fully featured nurse call system, Responder® 5000 enables quick and efficient communication between patients and nurses, and extends to provide smart connections with housekeeping, transport and administration staff. We know that clinical staff are always in demand, and the system’s integration with wireless phones and pagers enables nurses to communicate with their patients while on the move. Respond to patient needs – quickly and efficiently When a patient places a call on their nurse call handset, a text message is sent to their nurse’s phone, and also displayed on the Nurse Station console and on the digital annunciators throughout the ward. A nurse can call directly into the room to clarify what the patient needs and to assure them that assistance is on its way – potentially avoiding an undesired event, such as a fall.
Communicate with flexibility Responder 5000’s integration with wireless phones empowers your team to communicate with their patients from wherever they may be on the hospital site. They can judge the urgency of the patient request, re-assure them in real-time, and come prepared when they attend the patient’s room. Nurses can also set ‘Service Required’ reminders on their phones so that they don’t forget to attend to the call after taking care of their immediate task.
Connect with support teams - seamlessly Room Management Stations deployed in patient rooms provide one-touch communications between nursing staff, porters, housekeeping, and admissions/discharge staff. For example, pressing the ‘Transport’ button will send a text message to the appropriate porter with the room details – whether the patient is ready for discharge or just needs to be taken to another department for tests or treatment. Bed and Staff Management Simplify bed and staff management and allow more time for patient care. We can show you how.
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Responder® 5000 – and our Focused Patient Care software - can help reduce the time nurses spend coordinating support staff, provide them with greater flexibility in managing bed assignments, and enable better visibility and tracking of active calls. Removing unnecessary steps for nursing staff gives them more time to spend with patients, and to focus on improving their health outcomes. Prepare rooms quickly and efficiently Eliminating the need for numerous phone calls and manual follow up, the Room Management Stations enable one-touch communication throughout the patient discharge/admission process. When a patient is ready to leave press ‘Transport’ to send a message to a porter, and ‘Cleaning Needed’ to alert housekeeping. Cleaners can then activate the ‘Cleaning in Progress’ function and the ‘Room Ready’ communication when they leave. Empower your clinical team Our Focused Patient Care software provides an intuitive user interface and helps teams to manage ward operations and staff assignments with ease.
The software includes a map of the ward which provides clear visibility of all active calls within the unit, including nurse, staff assist and emergency calls. The ‘Room Swing’ functionality provides the ability to swing some beds, or an entire ward, to another clinical area to control and manage – a great feature for wards that merge and/or close at certain times.
Enable clear visibility of active calls The LCD Annunciator units clearly display active nurse calls, their location, and provide a count-up timer for each event. All calls are displayed and colour coded according to priority.
Typically located at the Nurse’s Station and in key positions along the corridors, the units provide nurse call visibility throughout the ward. They can be customised to display the hospital logo and – when not displaying call information – configured to present hospital announcements.
DESCRIPTION Optimizes Staff Communications Seemless integration from the Responder IV nurse call system to the Responder 5 nurse call system enables Responder IV users to benefit from the advanced features of Responder 5. A single interface to SIP wireless phones provides instant voice communication between patients and caregivers on both Responder systems. The easy to use Responder 5 software interface allows caregivers to be assigned to Responder IV and Responder 5 rooms as well as to have one interface for viewing patient census, patient call activity, and nurse call reports. Centralized code blue is simply achieved with a Responder 5 console ablie to display and answer calls from both systems. Save both time and money while enjoying new capabilities by uniting Responder 5 with existing Responder IV systems.
With Responder's automatic call routing and forwarding, staff can receive calls on their wireless devices, quickly, coming directly from their patients. When the direct caregiver cannot take the call - the call is forwarded to backup caregivers until the call is answered. The result: the fastest possible delivery of patient care. With inherent network capabilities, such as centralized code blue reporting and patient call transfer to any nurse console, Responder IV provides communications solutions for the entire hospital. With the largest installed base of high-end nurse call systems, Responder IV has earned the right to be called the best nurse call system on the market.
Rauland Responder 4000 User Manual
Responder's flexibility can easily accommodate shift changes and patient-to-staff reassignments. This easily expandable, modular system grows with your facility and patients' needs. Simplified wiring and system design allows for easy installation and service.
Responder IV is versatile enough to support your entire facility - throughout numerous departments, to further extend your workflow capabilities.
Responder: The system that fits your needs Rauland-Borg offers a complete line of Responder nurse call products to meet the communication needs of any Hospital and Extended or Assisted Living facility. Responder® 5 Responder 5 is a complete and easy-to-use communication system that integrates the capabilities of the latest technology – wireless phones and pagers, real-time locating systems, electronic staff assignments, and enterprise-wide reporting – with traditional “nurse call” equipment.
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The newest Responder is readily customized to fit your environment, to address your hospital’s challenges and deliver the performance in nurse call you are looking for. Responder IV Along with all traditional nurse call functions, Responder IV offers fully engineered integration capabilities, so the system can work seamlessly with today’s most popular hospital communication technologies, including pocket paging, wired and wireless telephone systems, infrared staff and equipment location, and HIS/ADT software applications. Responder NET Responder NET harnesses the power of a user-friendly PC interface to help staff meet the growing demands of patient care. Along-side Responder IV this network based solution offers easy staff sign-on, an intuitive staff scheduler, simple bed management system, and real-time patient/staff information for “anytime, anywhere” advanced communications. Responder 4000 Responder 4000 is a cost-effective, feature-rich speech or non-speech nurse call communications system designed to meet the needs and budget of skilled nursing and extended stay facilities.
The system offers an impressive array of features, including pocket paging, wireless telephones, resident check-in, management software, and integration to the Responder IV system. Tracer™ The Tracer staff/equipment location system uses infrared technology to overcome some of the greatest challenges faced in the health care environment – locating mobile staff members and portable equipment. Tracer integrates into your Responder nurse call system and makes it possible for staff members to find one another and the equipment they need – all at the touch of a button.